Recommendations for addressing systemic root causes of data backlogs

Findings based on root cause analysis of COVID-19 vaccination data backlogs in Senegal, Kenya, and Tanzania.

In September to December 2022, Digital Square conducted a root cause analysis in Kenya, Senegal, and Tanzania to:

• Identify possible underlying systemic challenges across four dimensions (technology, infrastructure, guidance/processes, and human resources) that contributed to data backlogs related to COVID-19 vaccinations.

• Draw lessons to understand whether the data backlog is unique to COVID-19 immunization processes or whether there are opportunities to learn from and address these challenges across routine and other immunization platforms.

The findings and recommendations included in this report were those found to be consistent across the three countries and with generalizable applicability to other data collection efforts.