Immunization System and User Requirements Document (SURD): Malawi

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The Malawi Ministry of Health (MOH) and Digital Square conducted a GIZ-funded Collaborative Requirements Development Methodology (CRDM) validation workshop in Salima, Malawi, in July 2023. The purpose of the workshop was to adapt a generic system and user requirements document (SURD) for immunization into a localized SURD by using the same principles and format of the World Health Organization’s standards-based, machine-readable, adaptive, requirements-based, and testable (SMART) Guidelines. This approach ensures national clinical guidelines for immunization are embedded into any immunization digital system built or enhanced using this documentation.

Reflecting the outcomes of this workshop and Malawi-specific workflow processes and data, this immunization SURD aims to provide a common language across various audiences—program managers, software developers, and implementers of digital systems—to ensure a common understanding of the appropriate health information content within the immunization health program area in Malawi, as a mechanism to catalyze the effective use of these digital systems.

This work was facilitated by Digital Square as part of the GIZ-funded Digital Innovation in Pandemic Control project.